Terms & Conditions

These are the terms and conditions which will apply to your purchase of e.vouchers in an SMS or email format from the Thomas Pink micro sites at: http://vouchers.thomaspink.com/uk

Our e.vouchers cannot be redeemed in our concessions or franchise stores and must be used in the same currency region as that of purchase (£, $ or €).

Thomas Pink e.vouchers are issued by:
Thomas Pink Limited,
1 Palmerston Court,
Palmerston Way,
London SW8 4AJ,
Registered in England & Wales with company number: 01995666.
Customer Service and General Information +44 (0) 20 7498 3882.

Thomas Pink Inc.,
19 East 57th Street,
19th Floor,
New York,
VAT Reg No.: GB627348917

Eagle Eye Solutions host and operate this microsite for Thomas Pink and provide Thomas Pink with their SMS and email e.voucher services, in order that Thomas Pink may issue e.vouchers to its customers.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase e.vouchers from us. You should read these terms and conditions carefully before buying anything from this Website.

Purchasing e.vouchers

This part sets out terms which apply to your purchase of e.vouchers from us through the Website. You make an offer to purchase an e.voucher from us (your "Order") by completing the staged process on the Website as set out below:

  1. Choose the e.voucher type (SMS or Email)
  2. Select the e.voucher amount
  3. Add the Recipients' Details
  4. Add your details and a personal Message
  5. Schedule when you want the SMS Or Email e.voucher delivered
  6. Make your payment and we'll do the rest

On receipt of your Order, we will send you an Order acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number, value of e.vouchers ordered, mobile number that the e.vouchers have been requested to be delivered to and a delivery date.

If an SMS/Email e.voucher is delivered with a higher value than the price that was charged to the credit or debit card, Thomas Pink reserves the right to cancel the e.voucher and re-issue an SMS/Email e.voucher at the correct purchase price.

A maximum of $1000 worth of e.vouchers may be purchased in any single transaction.

Redeeming e.vouchers

The recipient of an e.voucher must take their mobile phone into store when redeeming their e.vouchers. e.vouchers may be redeemed for goods in any Thomas Pink stand alone store that matches the currency region of the purchased e.voucher (£, $ or €). Thomas Pink reserves the right to reject illegible or incomplete e.vouchers in store and online. An e.voucher can be used as full or part payment for Thomas Pink goods. No change will be given on e.vouchers. If an e.voucher is used as part payment, a new e.voucher will be issued to the original recipient to the value of any remaining balance which can be spent on future purchases.

The remaining balance of an e.voucher can be checked at any time by calling Thomas Pink Web Sales team on 44(0) 207 498 3882 or via email at info@thomaspink.com. e.vouchers cannot be redeemed for cash and are not for resale. e.vouchers have no expiry date. Thomas Pink is not responsible for any undeliverable or delayed e.vouchers due to any network failures. If you are the purchaser, please double check the delivery mobile phone number that you enter ? it is your responsibility to do so and we're afraid we cannot be held liable if an e.voucher is used by someone other than your intended recipient if the mobile phone number entered was incorrect. In addition, we can't take responsibility for any e.vouchers that are lost or used by someone other than your recipient after delivery. If an e.voucher is accidently deleted, or the recipient change their mobile phone number after purchasing/receiving an e.voucher, or if you should have any other queries concerning e.vouchers please call our customer services team on 44(0) 207 498 3882 or via email at info@thomaspink.com. If you are calling from the US and Canada please use our toll free number - 1 888 336 1192.


Our privacy policy, which sets out how we will use your information, can be found under our Privacy Policy. By using this Website you consent to the processing described therein and warrant that all data provided by you is accurate.

Accuracy of Information

Thomas Pink and its affiliated companies attempt to ensure that information on the Website is complete, accurate and current. Despite our efforts, the information on the Website may occasionally be inaccurate, incomplete or out of date. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

Rights in Materials

The Website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website (the Materials) are either the property of, or used with permission by, Thomas Pink and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms of Use or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Nothing contained on the Website grants or should be construed as granting, by implication, or otherwise, any license or right to use any of the Materials. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.


Except as otherwise expressly stated on the Website, all trademarks, trade names, trade dress, service marks and logos used or displayed on this Website are registered and unregistered trademarks, trade names, trade dress, service marks and logos (Intellectual Property) of Thomas Pink Ltd., and Thomas Pink is a licensed user of all Intellectual Property. Nothing contained on this Website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Intellectual Property without the written permission of the owner.

Linking to this Web Site

Creating or maintaining any link from another website to any page on this Website without Thomas Pink's prior written permission is prohibited. Running or displaying this Website or any material displayed on this Website in frames or through similar means on another website without Thomas Pink's prior written permission is prohibited. Any permitted links to this Website must comply with all applicable laws, rule and regulations.

Third Party Links

From time to time, this Website may contain links to websites that are not owned, operated or controlled by Thomas Pink or its affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Website. Neither Thomas Pink nor any of its affiliates are responsible for any content, materials or other information located on or accessible from any other website. Neither Thomas Pink nor any of its affiliates endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located or accessible from such websites, or the results that you may obtain from using such websites. If you decide to access any other website linked to or from this Website, you do so entirely at your own risk.

Inappropriate Material

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material, or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorized information or interfere with or disrupt the operations of the Website, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that Thomas Pink or its affiliates may have at law or in equity, if Thomas Pink or its affiliates reasonably determine that you have violated or are likely to violate the foregoing prohibitions, Thomas Pink may take any action it reasonably deems necessary to cure or prevent the violation, including without limitation, the immediate removal from this Website of the related materials. Thomas Pink, its affiliates or its service providers will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing Thomas Pink, its affiliates or its service providers to disclose the identity of anyone posting such materials.

User Information

Other than personally identifiable information, which is subject to the terms of the Privacy Policy on www.thomaspink.com, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Website in any manner (User Communications) is and will be considered non-confidential and non-proprietary. Thomas Pink, its affiliates and/or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. Thomas Pink may, but is not obligated to, monitor or review any User Communications. Thomas Pink shall have no obligations to use, return, review, or respond to any User Communications. Thomas Pink will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. Thomas Pink retains the right to remove any or all User Communications that includes any material Thomas Pink deems inappropriate or unacceptable.


Your use of this website is at your risk. The materials and services provided in connection with this web site are provided, as is, without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither Thomas Pink nor any of its affiliates warrant the accuracy or completeness of the materials or services on or through this website. The materials and services on or through this website may be out of date, and neither Thomas Pink nor any of its affiliates make any commitment or assumes any duty to update such materials or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.